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1992-09-08
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KTterm: Copyright 1992 by Jim Graham, N5IAL (All Rights Reserved)
The following is extracted from the main documentation file,
ktterm.doc, and describes the details on how to obtain support for
KTterm and how to register your copy.
8.0) SUPPORT
I will provide support for problems, bug reports (what bugs?), and
suggestions to registered users via several modes:
8.1) ELECTRONIC MAIL
The best and FASTEST way to reach me is via electronic mail. My addresses
are as follows:
*) INTERNET
*) jim@n5ial.chi.il.us
*) grahj@gagme.chi.il.us
*) j.graham@ieee.org
*) UUCP: gagme!n5ial!jim@clout.chi.il.us
The last Internet address, j.graham@ieee.org, is an alias provided by the
Institute of Eletrical and Electronics Engineers (IEEE) --- this will
follow me even if I move --- if all else fails, use this. Right now, this
address points to grahj@gagme.chi.il.us, which will then forward mail to me
at home, at jim@n5ial.chi.il.us.
In addition, you can reach me from COMPMAIL using another version of the
above IEEE alias: j.graham.
NOTE: support will NOT be available via Amateur Radio --- the FCC would
probably have some very bad things to say about that.
8.2) LANDLINE
Another way to reach me is via landline. This will probably be a bit more
difficult, as I'm not always around the phone, and don't currently have
an answering machine. I now have an AT&T EasyReach number, which will
always point to my actual phone number, even if I move. This number is
0-700-JGRAHAM # (0-700-547-2426 #). Please note that this is *NOT* a
toll-free 800 number.
When using this EasyReach number, there are a couple of things to keep
in mind. First, you must dial 0-700, and not 1-700. Second, if you
are not an AT&T subscriber, you must dial 10-288-0-700 (10-ATT-0-700)
to get an AT&T line. Finally, if you do not have a touch tone phone
(and therefore cannot dial the # sign at the end of the number), there
will be a slight delay while the system decides that you are on a
rotary-dial phone. Admittedly, this is a hassle, but at least you
will be able to reach me via telephone even if I move and change
phone numbers.
If you have questions or problems with the EasyReach number, you may
contact the AT&T EasyReach customer service department 24 hours/day
at 1-800-982-8480.
The number this points to is currently also my data number. If you get
a busy signal, or if a modem answers, you'll want to try back later.
This number is virtually certain to be in data-mode during the following
hours (all times are Central Time, and daylight or standard time,
whichever is in effect):
2300 to 0600 Hrs 7 days a week
0700 to 1600 Hrs Monday through Friday
During these hours, the modem will be setup to receive incoming UUCP
connects to support e-mail and Usenet News. If you have the ability to
use UUCP or UUPC, we can set you up there, too.
8.3) SNAIL MAIL
If all else fails, send your questions to the snail mail address shown
in the REGISTRATION section. This will take longer, as there will be a
delay involved. I won't get it until my dad forwards it to me, but I
WILL get it.
I will keep registered users aware of my current mailing address, too.
9.0) REGISTRATION
If you received this documentation with your registration, this section
does not apply to you, and can be skipped.
KTterm is the result of a large investment of time and money spent in the
development process, and is NOT freeware. If you have not registered
this program, please send $ 10 (US) to:
Jim Graham
C/O James A. Graham (my Dad --- this address is more stable than mine)
519 Benning Dr.
Destin, FL 32541
US users, add $ 4 (US) shipping/handling. International users, add
$ 9 (US) shipping/handling.
If you would like a copy of the printed, bound documentation, please add
an additional $ 10 to your registration. This is primarily to cover the
cost incurred at the printshop (would be much worse if I was giving them
anything less than camera-ready art) and the additional cost of mailing.
With your registration, you will receive the latest release of KTterm,
as well as a registration program which can be used to automatically
register any new releases of KTterm that you receive. (Registered
users will also receive announcements of new releases in the mail.)
This registration program requires a set of ``keys'' which will be
provided with the program.
The copy of KTterm that will be shipped with your registration will
not yet be registered --- this is to allow you to distribute the most
current version as shipped to you if you care to do so. You will,
therefore, need to register it upon its arrival.
By default, this will be shipped on a 360 k 5.25" disk. If you prefer,
you can have the program shipped on a 720k or 1.44 Meg 3.5" disk.
In addition, you will be eligible for full support from me, and will get
priority for any enhancement requests you may have.
Please fill in the following form for my records --- this will help me to
support you better.
═════════════════════════════════════════════════════════════════════════════
NAME: ___________________________ CALL: ____________
ADDRESS: ___________________________
___________________________ PHONE (day): (___) ___-____
___________________________ PHONE (eve.): (___) ___-____
INTERNET E-Mail Address (if any):
OTHER E-Mail Addresses (specify type, e.g., UUCP, Compuserve, BITNET, etc.):
═════════════════════════════════════════════════════════════════════════════
E-mail addresses will currently only work if I can get to them via
INTERNET, but try anyways. You never know --- I might even have access
to them right now. I am including a list of other networks which can
exchange e-mail with INTERNET sites. This list is available for
anonymous FTP from ftp.msstate.edu (130.18.80.11), and is found in
ftp/pub/docs/internetwork-mail-guide. Other methods of distribution
are described within the file as well. In this distribution, the file
is named mail.gui.